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Yanmar America receives Global Customer Service Awards

Three members of Yanmar America’s customer service team have been awarded for their outstanding results at the Yanmar Global Customer Service Awards at the Portopia Hotel in Kobe, Japan, on March 10. Emily Kinney, Brad Krueger, and David Long were recognized for their exceptional contributions to th...
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FPT Customer Service

The choice made by FPT Industrial to change the name from Aftermarket Solutions to Customer Service embodies the new approach, in which services are not simply an extra. We talk about it with Sergio Carpentiere, Head of Customer Service of FPT.

Highlights

FPT Industrial: let’s go, XC13

The XC13 surely sounds agnostic in FPT Industrial’s unofficial nomenclature; it comes, indeed, with a tripartite certification: Euro 6E (winking an eye at the upcoming Euro 7), methane gas and also biofuel, with a link to hydrogen. Andrea Abbà, FPT’s product marketing manager, told us about dialogui...

customer service

Yanmar America receives Global Customer Service Awards

Three members of Yanmar America’s customer service team have been awarded for their outstanding results at the Yanmar Global Customer Service Awards at the Portopia Hotel in Kobe, Japan, on March 10. Emily Kinney, Brad Krueger, and David Long were recognized for their exceptional contributions to th...
News

FPT Customer Service

The choice made by FPT Industrial to change the name from Aftermarket Solutions to Customer Service embodies the new approach, in which services are not simply an extra. We talk about it with Sergio Carpentiere, Head of Customer Service of FPT.