customer service Archives - Powertrain International

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Three members of Yanmar America’s customer service team have been awarded for their outstanding results at the Yanmar Global Customer Service Awards at the Portopia Hotel in Kobe, Japan, on March 10. Emily Kinney, Brad Krueger, and David Long were recognized for their exceptional contributions to th...

The choice made by FPT Industrial to change the name from Aftermarket Solutions to Customer Service embodies the new approach, in which services are not simply an extra. We talk about it with Sergio Carpentiere, Head of Customer Service of FPT.

Highlights

AS Labruna summoned OEMs and sudealers from North Africa, the Middle East and the Balkans to its headquarters at the AS Network & Customer Event

In a world premiere at Middle East Energy 2025, Moteurs Baudouin will introduce the highest-rated genset available for critical backup power, unprecedented power rating exceeding 6 MVA.

Hyundai G2 and DX. Doosan Infracore’s G2 series made its first DIESEL International cover at bauma 2013. Twelve years after, at bauma 2025, DIESEL has since become POWERTRAIN and Doosan has become HD Hyundai Infracore. The DX series, crowned DotY 2025, marks a new milestone. But what does it have ...

Carraro has introduced "THE," a transmission available in both hydrostatic and electric versions, to the construction market. And the market response is encouraging

The two-track strategy allows the Dellorto group to extend and customise its expertise in EGR, throttle bodies, power units, BMS and batteries from motorbikes to off-highway applications with long-life requirements

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customer service

Latest articles

Yanmar America receives Global Customer Service Awards

FPT Customer Service

Highlights

AS Labruna called for OEMS, service network and subdealers

Moteurs Baudouin to showcase world’s most powerful 6+ MVA genset at Middle East Energy 2025

HD Hyundai Infracore from G2 compact engines to DOTY 2025 DX Series

Carraro conceived “THE solution”

Dellorto two-track strategy